We're here to help you with anything Garden Match Puzzles related.
Whether you're having trouble with a level, need help with a purchase or lost progress, or just want to say hello — our team is happy to assist. Garden Match Puzzles is made by a small, dedicated team that reads every message personally, so you'll always hear back from a real person rather than an automated bot. Reach out using any of the methods below.
We aim to answer every email within one business day, and usually much faster. Phone support is available Monday through Friday, 9 AM to 5 PM Mountain Time. If you contact us over a weekend or holiday, we'll get back to you on the next business day. There is no question too small — from a tricky level you're stuck on to a billing question or a feature request, we'd love to hear from you.
Garden Match Puzzles
South Jordan, UT
To help us solve your issue as quickly as possible, please include a few details in your message. The more we know up front, the fewer back-and-forth emails it takes to get you playing again:
Many of the most common questions are answered below, so it's worth a quick look before you write in — you may find an instant fix.
Your progress is automatically backed up online while you play — no account or signup needed — and it's tied to your device. If your progress seems lost after reinstalling or updating, email us at support@gardenmatch.net with your device info and player ID and we'll do our best to restore it.
Refunds for in-app purchases are handled by Apple through the App Store. You can request a refund at reportaproblem.apple.com or through your App Store purchase history. If you need further help, reach out to us and we'll guide you through the process.
Try these steps: 1) Make sure you're on the latest version of Garden Match Puzzles. 2) Restart your device. 3) Check that you have enough storage space. If the issue persists, email us with your device model and OS version and we'll investigate.
You can request account deletion by emailing support@gardenmatch.net with the subject "Account Deletion Request." We'll process your request within 30 days and confirm via email once complete.
An Android release is in active development. We don't have a public launch date yet, but you can email us to join the notification list and we'll let you know the moment Garden Match Puzzles arrives on Google Play. In the meantime, the game is fully available on iPhone and iPad through the App Store.
Start by clearing obstacles near the bottom of the board, save your boosters for the toughest moments, and try to create special tiles by matching four or five flowers in a row. Combining two special tiles together clears huge sections of the board. For detailed strategy guides, check out our how to play page and the tips blog.
We genuinely love player feedback. Email us at support@gardenmatch.net with the details and, if it's a bug, a screenshot or recording. Many of the improvements in recent updates came directly from player suggestions, so don't be shy.